What are your shipping details?

We process orders within 1-2 business days and ship only within the United States. Standard delivery takes 7-12 business days, while some specialized items may take 12-30 business days. Shipping costs are based on weight and destination, with potential free shipping on qualifying orders. You’ll receive tracking information once your order ships. For lost or damaged packages, contact us within 7 days. Please ensure your shipping address is correct.

What is your return policy?

We have a 7-day return policy, allowing you to request a return within 7 days of receiving your item. The item must be unworn, unused, with tags, and in its original packaging, along with the receipt. For EU customers, there's a 14-day cooling-off period. To initiate a return, contact us at info.slowpetfeeder@gmail.com. Refunds are processed within 7 business days after inspection. Certain items, like perishable goods and sale items, are non-returnable.

Are your slow feeder bowls suitable for both dogs and cats?

Yes, our Slow Paws Feeder collection includes a variety of slow feeder bowls designed for both dogs and cats of different sizes and breeds. Check the product description for specific recommendations.

What are your slow feeder bowls made of?

Our slow feeder bowls are made from durable and non-toxic materials such as food-grade plastic, sturdy ceramic, and long-lasting stainless steel. Material details are listed on each product page.

What payment methods do you accept?

We want to make your shopping experience as convenient as possible. We now accept secure payments through both PayPal and PayU.With PayPal, you can easily link your existing PayPal account or use a variety of credit and debit cards processed securely through their gateway.With PayU, we accept a wide range of cards, including Visa, Mastercard, Maestro, American Express, Diners Club, and RuPay, as well as other popular payment methods available through PayU.You can choose your preferred payment method at checkout.