Does the App work on both iPhone and Android?
Yes! The "Tuya Smart" or "Smart Life" app is available for free on both the Apple App Store and Google Play Store. It allows you to schedule meals, view feeding logs, and dispense food manually from anywhere in the world.
What happens if my home WiFi goes down?
The feeder has internal memory. Once you set the schedule via the app, the feeder will continue to dispense food at the programmed times even if the WiFi disconnects. However, you won't receive phone notifications until the WiFi is restored.
Does it support 5GHz WiFi networks?
Like most smart home devices, this feeder connects specifically to 2.4GHz WiFi networks. If you have a dual-band router, simply ensure your phone is connected to the 2.4GHz band during the initial 2-minute setup.
How many people can control the feeder?
You can share the device through the app with all family members. Everyone can receive notifications and check if the pet has been fed, making it perfect for busy households.
Can I feed my pet manually without the app?
Yes! There is a physical "Feed" button on the front of the device. You can press it at any time to dispense a single portion manually without needing to open your phone.